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  • All your favorite Disney Channel, Disney Junior and Disney XD TV shows, games, Disney Channel Original Movies and live TV are now in one place – whenever, wherever!*  

    -WATCH FULL EPISODES: If you miss an episode, you can still watch all of the Disney shows you love with DisneyNOW!

    -MAKE IT YOURS: Pick your favorite Disney TV shows and create your profile using Disney Emojis. Your experience is fully customized and made just for you! 

    -DISNEY JUNIOR MODE: Create a custom viewing experience for younger kids to enjoy.

    -DISNEY CHANNEL ORIGINAL MOVIES: Watch new and classic movies including Descendants 2.

    - ON NOW: When you're away from your TV, you can still watch Disney Channel, Disney Junior and Disney XD live,* including events like the Radio Disney Music Awards!

    -GOT A MINUTE?: Watch the DisneyNOW collection of funny shorts, clips and music videos.

    Parents: Please note that DisneyNOW contains advertising for The Walt Disney Company and some third parties.

    *Content may be available in U.S. only and subject to additional restrictions. Live, on demand, and advance viewing content requires current verified subscription for the applicable programming network(s) with participating TV provider. Go to the DisneyNOW website for details. 

    Games are not available on over-the-top devices.

  • DisneyNOW supports the following devices:

    iOS

    • iPad 5th Gen (or later)
    • iPhone 5s (or later)
    • iPod Touch 6th Gen (or later)

    If you haven't upgraded to iOS 14.0 or above, you must upgrade in order to use DisneyNOW. For more info on how to upgrade: support.apple.com/ios

    Apple TV

    • New Apple TV (4th Gen)

    Android

    • Any mobile devices on OS 5 and above
    • All Android TV connected devices and smart TV devices with OS Android Lollipop 5.0+

    Kindle

    • Kindle Fire HD (2013) – must be updated to OS 5
    • Kindle Fire HDX (2013) – must be updated to OS 5
    • Kindle Fire HDX 8.9 (2013) – must be updated to OS 5
    • Kindle Fire HD 7 (2014)
    • Kindle Fire HD 6 (2014)
    • Kindle Fire HDX 8.9 (2014)
    • Kindle HD 8 (2015)
    • Fire (2015)
    • Fire HD 10 (2015)
    • Fire HD 8 (2016)
    • Fire HD 8 (2017)
    • Fire 7 (2017)

    Roku

    • Roku HD - model 2500X
    • Roku LT - models 2400X, 2450X, 2700X
    • Roku 1 - model 2710X
    • Roku 2 - model 2720X
    • Roku 2 HD - model 3000X
    • Roku 2 XD - model 3050X
    • Roku 2 XS - model 3100X
    • Roku 3 - model 4200X
    • Roku 4 - model 4400R
    • Roku Express - model 3700
    • Roku Express+ - model 3710
    • Roku Premiere - model 4620
    • Roku Premiere+ - model 4630
    • Roku Ultra - model 4640
    • Roku Streaming Stick (Purple) - model 3400X
    • Roku Streaming Stick (Black) - model 3420X
    • Roku Streaming Stick (HDMI) – model 3500X
    • Roku TV

    Desktop Browsers:

    • Chrome v90
    • Safari v14
    • Firefox v87
    • Microsoft Edge v89

    Operating Systems:

    • Windows 64-bit (8 or higher)
    • Mac OS Catalina (10.15 or higher)

    Mobile Browsers:

    • iOS - Mac OS Catalina (10.15 or higher)
    • Android – Chrome v98 (latest version)

    Samsung Smart TV's: Tizen

    DisneyNOW does not support any other mobile devices. Other Smart TVs and set-top boxes not listed.

  • Some DisneyNOW content has a key symbol. This means you'll be able to "unlock" this and more content if you subscribe to Disney Channel, Disney XD and/or Disney Junior through a participating TV provider. Simply sign in with your username and password for your TV provider.

  • You can use DisneyNOW with a broadband Internet connection and a supported device that's within the United States and U.S. territories. 

    Additional Features: You'll enjoy all the features of DisneyNOW if Disney Channel, Disney XD and Disney Junior are part of your package from a participating TV provider (and your subscription is in good standing).

  • Not to worry, we are continually adding new cable, satellite, and other TV providers. Keep checking back to see if your provider is added.


    If you don't subscribe to a participating provider, you may still be able to watch a select list of full episodes or clips. You can also contact your provider and ask them to support streaming Disney Channel, Disney Junior, or Disney XD on your device.

    If you have additional questions, please contact us via our online feedback form.

  • DisneyNOW is a free service for customers of participating TV providers. If you don't subscribe to a participating TV provider, you can still watch a select list of full episodes and clips on DisneyNOW. You will not be charged an extra cost to enjoy the additional features. This is an extra benefit available to you because you are a subscriber to one of our participating TV providers.

  • If you would like your child to only have access to Disney Junior content, you can do this by using the toggle on the top right of the webpage.

  • By signing in to your TV provider, you'll be able to watch more content in DisneyNOW.

  • Select the key symbol anywhere in the app for a list of participating TV providers in your area.

  • If you forgot your TV provider username or password, you can retrieve your login info directly from your provider's support site. In most cases, first-time users can also register for a username and password on the provider's site.
  • Please sign in using your login info for your TV provider, not your Internet provider.

  • You can't sign in to your TV provider if your browser is in incognito/private mode. Please go to your browser settings and turn this feature off. If you continue to have issues, please use our online form at https://disneynow.com/feedback to contact us.

  • Once you choose your TV provider, you will receive step by step instructions to verify your account by using any computer or mobile device. A unique activation code will be provided that you will need in the verification process. 

     Follow the steps below to verify your account:

    1. Go to any computer or mobile device and visit the link provided 
    2. Enter the activation code into your computer or mobile device 
    3. If activation is successful, you will be re-directed to your TV provider login page
    4. Login with your TV provider
    5. If login is successful, a "Congratulations" screen will play and your devices should start

    If activation code doesn't work, the activation code has expired. To receive another activation code, click the menu button to exit app. Upon entering the app again, a new activation code will be automatically generated.

  • Please follow the steps below to solve your issue: 

    1. Check to see if you can play audio using another application.
    2. Check that your speakers are turned on and aren't muted.
    3. Close your browser or app and open it again.
    4. Close other applications that may be open at the same time.

    If these steps don't immediately resolve your audio issue, then:

    1. Confirm your device meets our minimum system requirements.
    2. Restart your device.

    If the problem continues, please use our online form at https://disneynow.com/feedback to contact us.

  • Please try the steps below to solve your issue:

    1. Check your Internet download speed (Internet download speeds should be 1.5 Mbps or better). Note: Your Wi-Fi or cellular signal strength icon does not determine your download speed. There are a number of apps that let you conduct a free "Internet speed test." 
    2. Close the app and re-open it.
    3. Disconnect other devices that are connected to the Internet.
    4. Restart your device as a last resort.

    If the problem continues, please use our online form at https://disneynow.com/feedback to contact us.

  • Playback should not stop or stall under normal circumstances; however, video delivery may be disrupted during periods of network congestion, poor Internet connections, when too many Internet connected devices are connected at the same time, or when too many computer applications are open at the same time.


    Please try one or all of the following:

    1. Confirm that your computer or device meets our minimum system requirements. (See TECH REQUIREMENTS/ISSUES > What are the minimum system requirements?) 
    1. Check your Internet download speed (Internet download speeds should be 1.5 Mbps or better). Note: Your Wi-Fi or cellular signal strength icon does not determine your download speed. There are a number of apps that let you conduct a free "Internet speed test." 
    2. Close the app and open it again.
    3. Drag the video scrubber backward several minutes in the program timeline.
    4. Restart your device as a last resort.

    If the problem continues, please use our online form at https://disneynow.com/feedback to contact us.

  • If you would like to turn off DisneyNOW website sound effects turn the slider at the bottom of the webpage named "Sounds" to the off position.

  • Yes, for video playback and other technical issues: 1 (855) 545-0310

  • If you can't find the Disney episode or movie you're looking for, it's likely we don't have the rights to share it online at this time.

  • That particular episode or movie may no longer be available. Unfortunately for certain content, we only have rights to share it online for a specific period of time.

    If you'd like to see this content return at a later date, please use our online form at https://disneynow.com/feedback to contact us.

  • New episodes are added all the time. If you subscribe to one of our participating TV providers, you will be able to access full episodes the day they broadcast.

  • Closed captioning is available for all video-on-demand (VOD) full episodes and live TV streaming (On Now). Click on the "CC" logo to turn closed captioning on or off. 

    For any issues regarding closed captioning, the best way to contact us is through our feedback form within the DisneyNOW app. Alternatively you can contact Han Kim, Manager of Customer Solutions Engineering Operations, DTCI, at closedcaptioning@customercare.abc.com. Please include "Closed Captioning" in the subject of your email.

    You may also contact us by phone at 818-483-6537, by fax at 818-450-0493, or by mail at 2300 West Riverside Drive, Burbank, CA 91506. Please note that this is for closed captioning inquiries only.

  • Yes, if you're on the same computer and Internet browser, the player will automatically remember where you left off and allow you to resume the video you were watching.

  • Full screen viewing is available. To get into full screen mode, move your mouse over the video player and the player controls should appear. Click the icon on the far right in the player controls, which should expand the player to full screen.

    When in full screen mode you can exit by clicking the icon again. The player control bar will disappear after a few seconds once the mouse has been inactive. To get the player control bar to re-appear just move the mouse. Another way to get out of Full Screen mode is to click the ESC key on your computer.

  • The DisneyNOW app is free to download on supported mobile devices.

     

  • DisneyNOW supports the following mobile devices:

    iOS

    • iPad 4th Gen (or later)
    • iPhone 5s (or later)
    • iPod Touch 6th Gen (or later)

    If you haven't upgraded to iOS 11.0 or above, you must upgrade in order to use DisneyNOW. For more info on how to upgrade: support.apple.com/ios

    Apple TV

    • New Apple TV (4th Gen)

    Android

    • Any mobile devices on OS 5 and above
    • All Android TV connected devices and smart TV devices with OS Android Lollipop 5.0+

    Kindle

    • Kindle Fire HD (2013) – must be updated to OS 5
    • Kindle Fire HDX (2013) – must be updated to OS 5
    • Kindle Fire HDX 8.9 (2013) – must be updated to OS 5
    • Kindle Fire HD 7 (2014)
    • Kindle Fire HD 6 (2014)
    • Kindle Fire HDX 8.9 (2014)
    • Kindle HD 8 (2015)
    • Fire (2015)
    • Fire HD 10 (2015)
    • Fire HD 8 (2016)
    • Fire HD 8 (2017)
    • Fire 7 (2017)

    Roku

    • Roku 1 - model 2710X
    • Roku 2 - model 2720X, 4210X
    • Roku 2 HD - model 3000X
    • Roku 2 XD - model 3050X
    • Roku 2 XS - model 3100X
    • Roku 3 - model 4200X, 4230X
    • Roku 4 - model 4400X
    • Roku Express - model 3700
    • Roku Express + - model 3710
    • Roku HD - model 2500X
    • Roku LT - models 2400X, 2450X, 2700X
    • Roku Premiere - model 4620
    • Roku Premiere + - model 4630
    • Roku Streaming Stick - model 3400X, 3420X, 3500X
    • Roku TV - model 5000X
    • Roku Ultra - model 4640

    DisneyNOW does not support any other mobile devices, Smart TVs and set-top boxes not listed.

  • No, DisneyNOW currently doesn't support iCloud for syncing between iOS devices.

  • Yes, AirPlay is supported.

  • Yes, Chromecast is supported for Videos On Demand.

    *Only compatible with Chromecast receivers and not with Cast-enabled devices.

  • If the app download icon appears stuck, you will need to delete and reinstall the app. Follow the steps below:

    1. Touch and hold any application icon on the Home Screen until the icons start to wiggle.
    2. Tap the "x" in the corner of the application you want to delete.
    3. Tap Delete to remove the application and all of its data from your device.
    4. Press the Home button.
    5. Go to the App Store.
    6. Search for "DisneyNOW" and download the app again.

  • DisneyNOW is only available if you're physically located within the U.S. or a U.S. territory (including Puerto Rico, Guam, Saipan, American Samoa, U.S. Virgin Islands).

  • Yes, you can access https://disneynow.com from your supported device if you are traveling within the U.S., or its territories and have data access (e.g. LTE, 3G, 4G, mobile hot spot). 

    Please note that you must have access to a fast Internet connection speed (at least 1.5 mbps or better), otherwise your video playback may be hindered. See system requirements below.

     

  • You must have the following minimum computer system requirements in order to play videos:

    A high speed Internet connection with sufficient download speeds of 1.5 Mbps or better.

    Desktop Browsers:

    • Microsoft Edge 16 and above
    • Mozilla Firefox 58 and above (latest Firefox version)
    • Google Chrome 63 and above (latest Chrome version)
    • Safari 11 and above (latest Safari version)

    Mobile Browsers:

    • iOS - Safari 10.3 and above (latest version)
    • Android – Chrome 64 (latest version)

    Operating Systems:

    • Windows
    • Mac OSX

     

  • This web site uses cookies and javascript to improve your viewing experience. They allow us to give you a more robust user interface which is the means by which you interact with the content on the web pages. 

    To Enable Javascript – Instructions depending on your browser:

    Google Chrome
    1. Click the spanner "wrench" icon on the browser toolbar.
    2. Select Options.
    3. Click the Under the Hood tab.
    4. Click Content Settings in the 'Privacy section.'
    5. Select Allow all sites to run JavaScript in the 'JavaScript' section.

    Mozilla Firefox
    1. Select Tools from the top menu.
    2. Choose Options.
    3. Choose Content from the top navigation.
    4. Select the checkbox next to Enable JavaScript and click OK.

    Microsoft Edge
    1. Select Tools from the top menu.
    2. Choose Internet Options.
    3. Click on the Security tab.
    4. Click on Custom Level.
    5. Scroll down until you see the section labeled 'Scripting.'
    6. Under 'Active Scripting,' select Enable and click OK.

    Apple Safari 
    1. Open the Safari menu on your browser's toolbar.
    2. Choose Preferences.
    3. Choose Security.
    4. Select the checkbox next to Enable JavaScript.

     

  • Cookies can be used to tell you what is new since your last visit and to store your login information so you don't have to enter it on each visit. 

    Enable Cookies - Instructions depending on your browser:

    Microsoft Edge
    1. Click Start > Control Panel. (With Windows XP Classic View, click the Windows Start button > Settings > Control Panel).
    2. Double-click the Internet Options icon.
    3. Select the Privacy tab.
    4. Click Advanced.
    5. Select "Override automatic cookie handling" under the "Cookies" section in the Advanced Privacy Settings window.
    6. Select the "Accept" or "Prompt" option under "First-party Cookies."
    7. Select the "Accept" or "Prompt" option under "Third-party Cookies." (If you select the "Prompt" option, you'll be asked for approval every time a website attempts to send you a cookie.)
    8. In the Internet Options window, click OK to exit.

    Mozilla Firefox for Windows
    1. Click Tools > Options.
    2. Click Privacy in the top panel.
    3. Set "Firefox will:" to Use custom settings for history.
    4. Check the box next to "Accept cookies from sites" to enable cookies.
    5. Click OK.

    Mozilla Firefox for Mac
    1. Go to the Firefox drop-down menu.
    2. Select Preferences.
    3. Click Privacy.
    4. Set "Firefox will:" to Use custom settings for history.
    5. Check the box next to "Accept cookies from sites" to enable cookies.
    6. Click OK.

    Google Chrome for Windows
    1. Click the Tools menu.
    2. Select Options.
    3. Click the Under the Hood tab.
    4. Click Content settings in the "Privacy" section.
    5. Select Allow local data to be set to allow both first-party and third-party cookies. If you only want to accept first-party cookies, check the box next to "Block all third-party cookies without exception."

    Google Chrome for Mac
    1. Select Chrome > Preferences on the menu bar.
    2. Click the Under the Hood tab.
    3. Click Content settings in the "Privacy" section.
    4. Select Allow local data to be set to allow both first-party and third-party cookies. If you only want to accept first-party cookies, check the box next to "Block all third-party cookies without exception."

    Apple Safari
    1. Go to the Safari drop-down menu.
    2. Select Preferences.
    3. Click Security in the top panel.
    4. Under "Accept Cookies" select Only from sites you navigate to.

     

  • Yes, if you're physically located on a U.S. military base that happens to be outside the U.S. and you are using a military-operated Internet connection (not a commercial Internet provider), then you'll be able to access DisneyNOW. 

    If you meet the above requirements but still can't use the service, please use our online form at https://disneynow.com/feedback to contact us.

  • DisneyNOW games are currently available on the DisneyNOW website, iOS, and Android apps.

  • No, you don't have to sign in to your participating TV provider to play games in DisneyNOW.

  • Complimentary Disney Hospital Access is an offering that brings the magic of Disney Channels to patients and families during their stay at participating hospitals. Patients and families at these participating hospitals can enjoy free access to Disney Channel, Disney Junior and Disney XD full episodes, Disney Channel Original Movies and live Disney TV on the DisneyNOW app.

  • DisneyNOW is the home of your favorite Disney Channel, Disney Junior and Disney XD TV shows, games, Disney Channel Original Movies and live TV – all in one place!

  • Complimentary Disney Hospital Access is a free service for patients in participating hospitals during their hospital stay. If you are a patient, follow the steps below: 

    1.    Connect to Care Wi-Fi

    2.    Download the DisneyNOW app or visit DisneyNOW.com

    3.    Select "Complimentary Disney Hospital Access" under TV providers. 

    Note: If using an iPhone, iPad or iPod Touch, select "Don't Allow access to your TV provider subscription" before selecting Complimentary Disney Hospital Access. If you already allowed access to your TV Provider, disregard the following steps and enjoy DisneyNOW with your TV provider subscription.

    4.    Experience the magic of DisneyNOW

  • At Texas Children's Hospital, please connect to the Care WiFi network on your device in order to use Complimentary Disney Hospital Access. 

  • You must be at a participating hospital location to enjoy Complimentary Disney Hospital Access.  If you're having trouble connecting, please ensure that you're connect to Care WiFi. 

    Please note: If your stay is longer than two days, you will have to sign in to Complimentary Disney Hospital Access after two days. 

    If you've previously allowed access to your TV Provider on iOS but want (or need) to use the Complimentary Disney Hospital Access during your hospital visit, here's how:1) On your iPhone, iPad or iPod Touch, go to iOS Settings

    2) Select TV Provider from the settings menu

    3) Disable DisneyNOW under "Allow TV Provider Access"

    4) Relaunch DisneyNOW and follow the sign in instructions for Complimentary Disney Hospital Access

    If you'd like to re-allow DisneyNOW access to your TV Provider in iOS and not use Complimentary Disney Hospital Access, here's how:

    1)  On your iPhone, iPad or iPod Touch, go to iOS Settings

    2) Select TV Provider from the settings menu

    3) Enable DisneyNOW under "Allow TV Provider Access"

  • To enjoy Complimentary Disney Hospital Access, you will have to use your own mobile device

  • iPad 4th Gen (or later)

    iPhone 4S (or higher)

    iPod Touch 5th Gen (or higher)

    Fire HD 8 (2016)

    Fire HD 8 (2017)

    Fire 7 (2017)

    Desktop Browsers:

    Safari 11 and above (latest Safari version)

    Google Chrome 63 and above (latest Chrome version)

    Microsoft Edge 16 and above

    Mozilla Firefox 58 and above (latest Firefox version)

    Mobile Browsers:

    iOS - Safari 10.3 and above (latest version)

    Android – Chrome 64 (latest version)

    Operating Systems:

    Mac OSX

    Windows

  • No, you don't have to be connected to Complimentary Disney Hospital Access to play games in DisneyNOW. DisneyNOW also has shorts and some full episodes that do not require Complimentary Disney Hospital Access.