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  • Games are no longer available on the DisneyNOW website. The good news is that all your favorite Disney Channel, Disney Junior and Disney XD shows, Disney Channel Original Movies and live TV offerings are right where you left them! That's right. You can still watch all of the Disney shows you love including the DisneyNOW collection of funny shorts, clips and music videos. You can also still create a profile using Disney Emojis and much, much more!

  • The DisneyNOW Mobile and Streaming Device Apps are no longer available.

    There are still plenty of ways to watch everything DisneyNOW on air, online and on demand. Here are some great ways you can continue watching your favorite shows, specials, movies & more: 

    DisneyNOW.com: Visit on your Desktop or Mobile Device

    TV PROVIDER: Sign in or check with a TV provider for more ways to watch

    DISNEY+: Stream content from National Geographic, Disney, Marvel & more

  • All your favorite Disney Channel, Disney Junior and Disney XD TV shows, games, Disney Channel Original Movies and live TV are now in one place – whenever, wherever!*  

    -WATCH FULL EPISODES: If you miss an episode, you can still watch all of the Disney shows you love with DisneyNOW!

    -MAKE IT YOURS: Pick your favorite Disney TV shows and create your profile using Disney Emojis. Your experience is fully customized and made just for you! 

    -DISNEY JUNIOR MODE: Create a custom viewing experience for younger kids to enjoy.

    -DISNEY CHANNEL ORIGINAL MOVIES: Watch new and classic movies including Descendants 2.

    - ON NOW: When you're away from your TV, you can still watch Disney Channel, Disney Junior and Disney XD live,* including events like the Radio Disney Music Awards!

    -GOT A MINUTE?: Watch the DisneyNOW collection of funny shorts, clips and music videos.

    Parents: Please note that DisneyNOW contains advertising for The Walt Disney Company and some third parties.

    *Content may be available in U.S. only and subject to additional restrictions. Live, on demand, and advance viewing content requires current verified subscription for the applicable programming network(s) with participating TV provider. Go to the DisneyNOW website for details. 

    Games are not available on over-the-top devices.

  • DisneyNOW supports the following devices:

    Desktop Browsers:

    • Microsoft Edge 80 and above

    • Mozilla Firefox 71 and above

    • Google Chrome 80 and above

    • Safari 13 and above

    ⠀Mobile Browsers:

    • iOS - Safari 11 and above

    • Android – Chrome 80

  • Some DisneyNOW content has a key symbol. This means you'll be able to "unlock" this and more content if you subscribe to Disney Channel, Disney XD and/or Disney Junior through a participating TV provider. Simply sign in with your username and password for your TV provider.

  • You can use DisneyNOW with a broadband Internet connection and a supported device that's within the United States and U.S. territories. 

    Additional Features: You'll enjoy all the features of DisneyNOW if Disney Channel, Disney XD and Disney Junior are part of your package from a participating TV provider (and your subscription is in good standing).

  • Not to worry, we are continually adding new cable, satellite, and other TV providers. Keep checking back to see if your provider is added.


    If you don't subscribe to a participating provider, you may still be able to watch a select list of full episodes or clips. You can also contact your provider and ask them to support streaming Disney Channel, Disney Junior, or Disney XD on your device.

    If you have additional questions, please contact us via our online feedback form.

  • DisneyNOW is a free service for customers of participating TV providers. If you don't subscribe to a participating TV provider, you can still watch a select list of full episodes and clips on DisneyNOW. You will not be charged an extra cost to enjoy the additional features. This is an extra benefit available to you because you are a subscriber to one of our participating TV providers.

  • If you would like your child to only have access to Disney Junior content, you can do this by using the toggle on the top right of the webpage.

  • By signing in to your TV provider, you'll be able to watch more content in DisneyNOW.

  • Select the key symbol anywhere in the app for a list of participating TV providers in your area.

  • If you forgot your TV provider username or password, you can retrieve your login info directly from your provider's support site. In most cases, first-time users can also register for a username and password on the provider's site.
  • Please sign in using your login info for your TV provider, not your Internet provider.

  • You can't sign in to your TV provider if your browser is in incognito/private mode. Please go to your browser settings and turn this feature off. If you continue to have issues, please use our online form at https://disneynow.com/feedback to contact us.

  • Please follow the steps below to solve your issue: 

    1. Check to see if you can play audio using another application.
    2. Check that your speakers are turned on and aren't muted.
    3. Close your browser or app and open it again.
    4. Close other applications that may be open at the same time.

    If these steps don't immediately resolve your audio issue, then:

    1. Confirm your device meets our minimum system requirements.
    2. Restart your device.

    If the problem continues, please use our online form at https://disneynow.com/feedback to contact us.

  • Please try the steps below to solve your issue:

    1. Check your Internet download speed (Internet download speeds should be 1.5 Mbps or better). Note: Your Wi-Fi or cellular signal strength icon does not determine your download speed. There are a number of apps that let you conduct a free "Internet speed test." 
    2. Close the app and re-open it.
    3. Disconnect other devices that are connected to the Internet.
    4. Restart your device as a last resort.

    If the problem continues, please use our online form at https://disneynow.com/feedback to contact us.

  • Playback should not stop or stall under normal circumstances; however, video delivery may be disrupted during periods of network congestion, poor Internet connections, when too many Internet connected devices are connected at the same time, or when too many computer applications are open at the same time.


    Please try one or all of the following:

    1. Confirm that your computer or device meets our minimum system requirements. (See TECH REQUIREMENTS/ISSUES > What are the minimum system requirements?) 
    1. Check your Internet download speed (Internet download speeds should be 1.5 Mbps or better). Note: Your Wi-Fi or cellular signal strength icon does not determine your download speed. There are a number of apps that let you conduct a free "Internet speed test." 
    2. Close the app and open it again.
    3. Drag the video scrubber backward several minutes in the program timeline.
    4. Restart your device as a last resort.

    If the problem continues, please use our online form at https://disneynow.com/feedback to contact us.

  • If you would like to turn off DisneyNOW website sound effects turn the slider at the bottom of the webpage named "Sounds" to the off position.

  • For video playback and other technical issues please have a Grown-Up submit a ticket at disneynow.com/feedback

  • If you can't find the Disney episode or movie you're looking for, it's likely we don't have the rights to share it online at this time.

  • That particular episode or movie may no longer be available. Unfortunately for certain content, we only have rights to share it online for a specific period of time.

    If you'd like to see this content return at a later date, please use our online form at https://disneynow.com/feedback to contact us.

  • New episodes are added all the time. If you subscribe to one of our participating TV providers, you will be able to access full episodes the day they broadcast.

  • Closed captioning is available for all video-on-demand (VOD) full episodes and live TV streaming (On Now). Click on the "CC" logo to turn closed captioning on or off. 

    For any issues regarding closed captioning, the best way to contact us is through our feedback form within the DisneyNOW app. Alternatively you can contact David Mayernik, Client Relations Manager, DTCI, at closedcaptioning@customercare.abc.com. Please include "Closed Captioning" in the subject of your email.

    You may also contact us by phone at 818-483-6537, by fax at 818-450-0493, or by mail at 2300 West Riverside Drive, Burbank, CA 91506. Please note that this is for closed captioning inquiries only.

  • Yes, if you're on the same computer and Internet browser, the player will automatically remember where you left off and allow you to resume the video you were watching.

  • Full screen viewing is available. To get into full screen mode, move your mouse over the video player and the player controls should appear. Click the icon on the far right in the player controls, which should expand the player to full screen.

    When in full screen mode you can exit by clicking the icon again. The player control bar will disappear after a few seconds once the mouse has been inactive. To get the player control bar to re-appear just move the mouse. Another way to get out of Full Screen mode is to click the ESC key on your computer.

  • DisneyNOW is only available if you're physically located within the U.S. or a U.S. territory (including Puerto Rico, Guam, Saipan, American Samoa, U.S. Virgin Islands).

  • Yes, you can access https://disneynow.com from your supported device if you are traveling within the U.S., or its territories and have data access (e.g. LTE, 3G, 4G, mobile hot spot). 

    Please note that you must have access to a fast Internet connection speed (at least 1.5 mbps or better), otherwise your video playback may be hindered. See system requirements below.

     

  • You must have the following minimum computer system requirements in order to play videos:

    A high speed Internet connection with sufficient download speeds of 1.5 Mbps or better.

    Desktop Browsers:

    • Microsoft Edge 16 and above
    • Mozilla Firefox 58 and above (latest Firefox version)
    • Google Chrome 63 and above (latest Chrome version)
    • Safari 11 and above (latest Safari version)

    Mobile Browsers:

    • iOS - Safari 10.3 and above (latest version)
    • Android – Chrome 64 (latest version)

    Operating Systems:

    • Windows
    • Mac OSX

     

  • This web site uses cookies and javascript to improve your viewing experience. They allow us to give you a more robust user interface which is the means by which you interact with the content on the web pages. 

    To Enable Javascript – Instructions depending on your browser:

    Google Chrome
    1. Click the spanner "wrench" icon on the browser toolbar.
    2. Select Options.
    3. Click the Under the Hood tab.
    4. Click Content Settings in the 'Privacy section.'
    5. Select Allow all sites to run JavaScript in the 'JavaScript' section.

    Mozilla Firefox
    1. Select Tools from the top menu.
    2. Choose Options.
    3. Choose Content from the top navigation.
    4. Select the checkbox next to Enable JavaScript and click OK.

    Microsoft Edge
    1. Select Tools from the top menu.
    2. Choose Internet Options.
    3. Click on the Security tab.
    4. Click on Custom Level.
    5. Scroll down until you see the section labeled 'Scripting.'
    6. Under 'Active Scripting,' select Enable and click OK.

    Apple Safari 
    1. Open the Safari menu on your browser's toolbar.
    2. Choose Preferences.
    3. Choose Security.
    4. Select the checkbox next to Enable JavaScript.

     

  • Cookies can be used to tell you what is new since your last visit and to store your login information so you don't have to enter it on each visit. 

    Enable Cookies - Instructions depending on your browser:

    Microsoft Edge
    1. Click Start > Control Panel. (With Windows XP Classic View, click the Windows Start button > Settings > Control Panel).
    2. Double-click the Internet Options icon.
    3. Select the Privacy tab.
    4. Click Advanced.
    5. Select "Override automatic cookie handling" under the "Cookies" section in the Advanced Privacy Settings window.
    6. Select the "Accept" or "Prompt" option under "First-party Cookies."
    7. Select the "Accept" or "Prompt" option under "Third-party Cookies." (If you select the "Prompt" option, you'll be asked for approval every time a website attempts to send you a cookie.)
    8. In the Internet Options window, click OK to exit.

    Mozilla Firefox for Windows
    1. Click Tools > Options.
    2. Click Privacy in the top panel.
    3. Set "Firefox will:" to Use custom settings for history.
    4. Check the box next to "Accept cookies from sites" to enable cookies.
    5. Click OK.

    Mozilla Firefox for Mac
    1. Go to the Firefox drop-down menu.
    2. Select Preferences.
    3. Click Privacy.
    4. Set "Firefox will:" to Use custom settings for history.
    5. Check the box next to "Accept cookies from sites" to enable cookies.
    6. Click OK.

    Google Chrome for Windows
    1. Click the Tools menu.
    2. Select Options.
    3. Click the Under the Hood tab.
    4. Click Content settings in the "Privacy" section.
    5. Select Allow local data to be set to allow both first-party and third-party cookies. If you only want to accept first-party cookies, check the box next to "Block all third-party cookies without exception."

    Google Chrome for Mac
    1. Select Chrome > Preferences on the menu bar.
    2. Click the Under the Hood tab.
    3. Click Content settings in the "Privacy" section.
    4. Select Allow local data to be set to allow both first-party and third-party cookies. If you only want to accept first-party cookies, check the box next to "Block all third-party cookies without exception."

    Apple Safari
    1. Go to the Safari drop-down menu.
    2. Select Preferences.
    3. Click Security in the top panel.
    4. Under "Accept Cookies" select Only from sites you navigate to.

     

  • Yes, if you're physically located on a U.S. military base that happens to be outside the U.S. and you are using a military-operated Internet connection (not a commercial Internet provider), then you'll be able to access DisneyNOW. 

    If you meet the above requirements but still can't use the service, please use our online form at https://disneynow.com/feedback to contact us.

  • Complimentary Disney Hospital Access is an offering that brings the magic of Disney Channels to patients and families during their stay at participating hospitals. Patients and families at these participating hospitals can enjoy free access to Disney Channel, Disney Junior and Disney XD full episodes, Disney Channel Original Movies and live Disney TV on disneynow.com.

  • Complimentary Disney Hospital Access is a free service for patients in participating hospitals during their hospital stay. If you are a patient, follow the steps below: 

    1.    Connect to Care Wi-Fi

    2.    Visit DisneyNOW.com

    3.    Select "Complimentary Disney Hospital Access" under TV providers. 

    4.    Experience the magic of DisneyNOW

  • At Texas Children's Hospital, please connect to the Care WiFi network on your device in order to use Complimentary Disney Hospital Access. 

  • You must be at a participating hospital location to enjoy Complimentary Disney Hospital Access.  If you're having trouble connecting, please ensure that you're connected to Care WiFi. 

    Please note: If your stay is longer than two days, you will have to sign in to Complimentary Disney Hospital Access after two days. 

  • To enjoy Complimentary Disney Hospital Access, you will have to use your own device

  • Desktop Browsers:

    • Microsoft Edge 80 and above

    • Mozilla Firefox 71 and above

    • Google Chrome 80 and above

    • Safari 13 and above

    Mobile Browsers:

    • iOS - Safari 11 and above

    • Android – Chrome 80